Privacy Policy

Neuron Brain & Spine Hospital & Trauma Centre (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name

• Phone number

• Email address

• Address

• Medical details shared through appointment or enquiry forms

b) Non-Personal Information

• IP address

• Browser type

• Device information

• Website usage data

2. How We Use Your Information

We use the collected information to:

• Schedule appointments and respond to enquiries

• Provide medical consultation and treatment services

• Improve our website and services

• Communicate important updates

• Maintain internal records

We do not sell, rent, or trade your personal information to third parties.

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, or disclosure.

4. Sharing of Information

We may share your information only:

• With authorized medical staff for treatment purposes

• When required by law or government authorities

• With service providers assisting in website maintenance (under confidentiality agreements)

5. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of incorrect information

• Withdraw consent where applicable

For such requests, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.